Ethics policy
Personalsolutionsottawa.ca is a division of TEII whose code of ethics policy expresses the primary ethical values, obligations and goals for the practice. It is a commitment which bears witness to our promise as professionals to uphold the values and ethical obligations expressed in our code.
The code of ethics by definition reinforces our commitment to practice in ethical terms.
TEII formal Code of Ethics policy covers:
- Descriptions of work;
- Scope of work;
- General principles include: respect for persons, responsible caring, integrity in relationships and responsibility to society.
A short summation:
- Your consultant will act with integrity, honesty and professionalism at all times;
- Your consultant takes responsibility for ensuring the client fully understands the nature and implications of their selected service(s);
- Your consultant will treat all client details with confidentiality;
- Your consultant will know the potential power of each service offered and use this with respect for their client;
- Your consultant will not exploit this power or position of trust with their client;
- Your consultant will know their limitations and shall not provide advice beyond their level of capability;
- When appropriate, your consultant might recommend referral to another, more suitably qualified professional;
- Your consultant will possess appropriate insurance covering liability;
- Your consultant will keep clear and accurate records of consultations, where appropriate. In the event of complaint, legal counsel might require access to these records;
- Your consultant will not carry out any disciplines or practices outside the scope of services listed on this website during a requested consultation. There must be agreement to this from the client beforehand.
Privacy policy
(We believe that your privacy is important)
Personalsolutionsottawa.ca is a division of TEII who operates this web site (“Site”) in accordance with the following principles: TEII and personalsolutionsottawa.ca web sites (“Site”) are maintained by its webmaster. The webmaster may be reached by e-mail at: paul@poggionegroup.com . If and when we ask you for any information that personally identifies you (“Personal Information”) we do so explicitly. For example, this Site may ask you for your name and/or your e-mail address when subscribing to our Mailing List or Newsletter (as an example). We may use your Personal Information to inform you of new features, services, and products available to you from these Sites or TEII. Some of the information and services we provide to you as a visitor of TEII or personalsolutionsottawa.ca require that we place a text file called a “cookie” in the browser files of your computer. The cookie enables the Site to recognize information that you have specifically and knowingly provided to the Sites. This results in a more relevant and customized experience for you when visiting. We may also utilize a cookie or cookie like technologies to count users to our Sites, but these cookies do not contain any personally identifiable information.
Cancellation policy
We understand that unanticipated events happen occasionally in everyone’s life.
Business meetings, project deadlines, flight delays, car problems, snowstorms and illness are just a few reasons why one might consider cancelling an appointment.
In our desire to be effective and fair to all of our clients and out of consideration for our professional schedules, we have adopted the following policies:
48-hours advance notice is necessary when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.
If you are unable to provide us with 48-hours advance notice, you will be asked to provide a $50 cancellation fee.
Further to this, if you are unable to provide us with 24-hours notice, the full amount of your appointment will be required. This amount must be paid prior to your next scheduled appointment.
Late policy
Appointment times have been arranged specifically for you. If you arrive late, your session could be shortened in to accommodate others whose appointments follow yours. Depending upon how late you arrive, your consultant will then determine if there is enough time remaining to start a session. Regardless of the length of the consultation actually given, you will be responsible for the “full” session.
Out of respect and consideration to your consultant and to other clients, please plan accordingly and be on time.
No Shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their missed appointment and future service will be denied until a full payment is made.
We look forward to serving you.
Restrictions on use
This website and its contents are owned and operated by TEII and is protected by international copyright laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this site including html code, scripts, photographs or other graphics or component of the site makeup. You may download material from this site for your personal, non-commercial use provided you keep intact all copyright and other proprietary notices. Material on this site may be used per normal industry conventions in editorial review.
Licence to TEII and its owners
By engaging in the use of this site, i.e., visiting, viewing, inputting data, or engaging in any form of communication through this site, you are granting TEII., a royalty-free, perpetual, non-exclusive, unrestricted, worldwide license to: Use, copy, sublicense, adapt, transmit, publicly perform or display any such communication. Sublicense to third parties the unrestricted right to exercise any of the foregoing rights granted with respect to the communication. The foregoing grants shall include the right to exploit any proprietary rights in such communication, including but not limited to rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction.
Disclaimer
Our services are not intended to be a substitute for advice from licensed professionals in law or accounting.
Further, this site may, as a portion of its content, provide links and pointers to internet sites maintained by third parties. Neither this site nor TEII controls in any respect any information, products or services on these third-party sites. The materials in this site and the third-party sites are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, this site and TEII disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
This site and TEII, do not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site, or the server that makes it available, are free of viruses or other harmful components.
This site and TEII., do not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise. You (and not this site) assume the entire cost of all necessary maintenance, repair or correction.
Under no circumstances, including, but not limited to, negligence, shall this site or TEII, be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, materials posted on this site. You specifically acknowledge and agree that this site is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any of this site’s material, or with any of this site’s terms and conditions, your sole and exclusive remedy is to discontinue using this site.
